■ Data Protection & Privacy
lkb88 is committed to protecting your personal data. This Privacy Policy explains what information we collect, why we collect it, how we use and store it, and what rights you hold as a registered player on our platform.
All personal and financial data stored on lkb88 servers is protected using AES-256 encryption. Connections to the Platform are secured with 256-bit SSL/TLS protocols.
We do not sell, rent, or trade your personal data to third-party advertising networks or data brokers — ever. Your information exists to serve your account, not external commercial interests.
You may request access to, correction of, or deletion of your personal data at any time by contacting our support team. We respond to all data requests within 30 days.
lkb88 collects only the data that is strictly necessary to operate your account, process transactions, comply with KYC/AML obligations, and deliver a secure gambling experience.
We retain personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. Transaction records are typically held for five years.
We use cookies and similar technologies solely to operate the Platform, maintain session security, and understand aggregate usage patterns. We do not use tracking cookies for cross-site advertising.
This Privacy Policy ("Policy") is published by lkb88 ("lkb88", "we", "us", "our"), the operator of the online gambling platform accessible at lkb88.cam (the "Platform"). It describes how lkb88 collects, uses, stores, discloses, and protects the personal data of individuals ("you", "your", "Player") who access or use the Platform, including all associated services, features, and functionality.
This Policy should be read alongside our Terms & Conditions and Responsible Gambling Policy, both of which are incorporated by reference. By registering an account on the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
If you do not agree to the terms of this Policy, you must not register an account or provide personal data to lkb88. If you have any questions before registering, please contact our support team at [email protected] prior to submitting any information.
This Policy applies to all Players accessing lkb88 from Malaysia and any other jurisdiction in which lkb88 provides its services. Players based in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and elsewhere in Malaysia are subject to the same data protections described here.
For the purposes of this Policy, the following terms carry the meanings assigned below:
lkb88 collects personal data that is strictly necessary to operate the Platform, process transactions, comply with regulatory obligations, and deliver a personalised, secure gambling experience. The categories of personal data we collect are set out below.
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad number, passport number, nationality | Account registration, age verification, KYC compliance |
| Contact Data | Email address, mobile phone number, residential address | Account communications, withdrawal verification, support |
| Financial Data | Bank account details, e-wallet identifiers (TNG, Boost, GrabPay), crypto wallet addresses, transaction history | Deposit and withdrawal processing, AML monitoring |
| Technical Data | IP address, device type, browser type and version, operating system, session tokens | Security, fraud prevention, Platform optimisation |
| Usage Data | Pages visited, games played, betting history, login timestamps, session duration | Service delivery, responsible gambling monitoring, product improvement |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Dispute resolution, quality assurance, compliance records |
| Verification Documents | Copies of government-issued ID, proof of address documents, selfie verification images | KYC and AML compliance, withdrawal processing |
We do not intentionally collect sensitive personal data such as racial or ethnic origin, religious beliefs, political opinions, health records, or criminal convictions, except where this is necessary to comply with a legal obligation (for example, in response to a court order or law enforcement request).
lkb88 collects personal data through the following means:
lkb88 processes your personal data for the following specific purposes:
lkb88 processes personal data only where a valid legal basis exists. The legal bases on which we rely are as follows:
lkb88 does not sell, rent, or trade your personal data to any third party. We share personal data only in the limited circumstances described below, and solely to the extent necessary for each stated purpose.
All third-party Data Processors engaged by lkb88 are contractually required to process personal data only in accordance with our instructions and to maintain appropriate technical and organisational security measures.
lkb88 uses cookies and similar technologies (including web beacons and session tokens) to operate the Platform securely and effectively. The cookies we use fall into the following categories:
We do not use third-party advertising or cross-site tracking cookies. You may adjust your cookie preferences through your browser settings; however, disabling strictly necessary cookies may prevent you from using core Platform features including login and payment processing.
lkb88 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our internal data disposal procedures.
lkb88 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security measures include:
Your Responsibility: While lkb88 takes all reasonable steps to protect your data, the security of your account also depends on the strength and confidentiality of your password. Never share your lkb88 login credentials with any other person. lkb88 staff will never ask for your password.
Subject to applicable law, you hold the following rights in respect of the personal data lkb88 holds about you. To exercise any of these rights, please contact our support team with your request.
You have the right to request a copy of the personal data lkb88 holds about you, along with information about how it is processed. We will respond to access requests within 30 days of receipt.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain account details directly through your account settings, or contact support for changes requiring verification.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent, or where you object to processing based on legitimate interests. This right is subject to our legal retention obligations under AML legislation.
In certain circumstances, you may request that we restrict the processing of your data — for example, while you contest the accuracy of data we hold, or while we assess an objection you have raised.
Where processing is based on your consent or on a contractual obligation, and is carried out by automated means, you have the right to receive your personal data in a structured, machine-readable format and to request its transfer to another data controller.
You have the right to object to processing carried out on the basis of lkb88's legitimate interests. You also have an absolute right to object to processing of your personal data for direct marketing purposes, which we will honour immediately upon receipt of your objection.
Where processing is based on your consent — for example, for marketing communications — you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to the withdrawal.
The Platform is strictly intended for individuals aged 21 years and above. lkb88 does not knowingly collect, process, or retain personal data from persons under the age of 21. If we become aware that personal data has been submitted by or on behalf of an individual under 21, we will take immediate steps to delete that data and close the associated account.
If you believe that a person under the age of 21 has registered an account or submitted personal data to lkb88, please contact our support team immediately at [email protected] so that we can take appropriate action.
lkb88 may transfer your personal data to countries outside Malaysia in connection with the services of Data Processors we engage — for example, cloud infrastructure providers or identity verification services. Where such transfers occur, we implement appropriate safeguards to ensure that your personal data receives an equivalent level of protection, including contractual data processing agreements incorporating standard data protection clauses.
By using the Platform, you acknowledge that your personal data may be transferred, stored, and processed in jurisdictions outside Malaysia. We take all reasonable steps to ensure that any such transfers comply with applicable data protection laws and that your rights are maintained.
lkb88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or operational procedures. When we make material changes, we will post the revised Policy on the Platform with an updated "Last Updated" date. Where we consider a change to be significant, we will endeavour to notify registered Players via the email address associated with their account.
Your continued use of the Platform following the publication of any amendment to this Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how lkb88 protects your personal data.
If you wish to exercise any of your data rights, raise a concern about how lkb88 handles your personal data, or have any questions about this Privacy Policy, please contact us through the following channels. All data-related requests will be acknowledged within 5 business days and responded to in full within 30 calendar days.
Privacy Enquiries: [email protected] — subject line: "Privacy Request"
Live Chat Support: Available 24/7 via the Platform — please identify your query as a data privacy matter
Response Timeline: Acknowledgement within 5 business days | Full response within 30 calendar days
lkb88 encrypts your data, never sells your information, and gives you full control over your personal data at any time. Malaysia's trusted online casino — for players aged 21 and above only.